Frequently Asked Questions


Are your products real?

Can I wear my jewelry in the shower/bath or when I'm exercising?

How do I clean my jewelry?

Shipping & Returns

How long will it take for my order to be processed?

What are your delivery times?

I have changed my mind about my order and would like a refund. what can I do?

What is your return policy?

How much is delivery?

Payments & Orders

I have put an order through and realised a mistake, How can I fix it?

What payment methods do you offer?

how do I change store currency?

How do I use a PROMO Code